At AromaPure, we aim to deliver your fragrance orders safely and efficiently. Please read our shipping policy before placing an order.
1. Order Processing
Orders are processed after payment confirmation. Processing times may vary depending on product availability, order volume, and other operational factors.
2. Shipping Locations
AromaPure ships to the locations displayed as serviceable during checkout. Delivery availability may vary by PIN code.
3. Estimated Delivery Time
Estimated delivery dates or timeframes will be communicated at checkout or through order updates, where available. Delivery times are estimates and may be affected by courier delays, weather, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed before you complete your order.
5. Order Tracking
Where tracking is available, tracking details may be shared after your order has been dispatched.
6. Incorrect Address
Please provide an accurate shipping address and contact number when placing your order. Additional charges or delivery delays may occur if an address needs to be corrected after dispatch.
7. Delayed or Missing Orders
If your order is delayed or appears to be missing, contact us with your order number so we can help investigate with the delivery partner.
8. Damaged Deliveries
If your parcel arrives damaged, please contact us promptly and retain the packaging and relevant photographs so the issue can be reviewed.
9. Contact Us
For shipping questions, please use the Contact page on our website.
Before publishing: Update this policy to reflect your actual courier partners, delivery areas, processing times, and shipping charges.